Annual Report on the Development of China's Travel Agency Industry in 2012

catalogue

Chapter 1 Development History of China's Travel Agency Industry I. Historical Process and Institutional Changes of the Travel Agency Industry II. Evolution of Market Demand in the Travel Agency Industry III. Transformation of Travel Agency Industry Pattern and Innovation of Business Forms IV. Goals and Value Orientation of Travel Agency Industry Development

Chapter 2 Current Status of National Travel Agency Industry Development I. Scale of National Travel Agency Industry Development in 2011 II. Operating Performance of National Travel Agency Industry in 2011 III. Sub item Business of National Travel Agency Industry in 2011 IV. Overall Structure of National Travel Agency Industry in 2011

Chapter 3: Analysis of Travel Agency Industry Development Prosperity I. Background of Travel Agency Industry Prosperity Analysis II. Overall Prosperity Analysis of Travel Agency Industry III. Analysis of Travel Agency Industry Prosperity Indicators IV. Analysis of Industry Differences in Prosperity Indicators V. Analysis of Regional Differences in Prosperity Indicators

Chapter 4 Market Space Analysis of Travel Agency Industry 1. Inbound Tourism Market 2. Domestic Tourism Market 3. Outbound Tourism Market 4. Distribution of Travel Agency Reception Market 5. Analysis of Typical Cities

Chapter 5 Analysis of Consumer Behavior of Travel Agency Teams 1. Analysis of Characteristics of Participating Tourists 2. Analysis of Behavior of Participating Tourists

Chapter 6 Tourist Evaluation of Travel Agency Service Quality 1. Survey and Analysis of Travel Agency Service Satisfaction 2. Analysis of Travel Agency Search Engine Reviews

Chapter 7 Liability Insurance for Travel Agency Service Quality 1. Current Status of Travel Agency Liability Insurance Unified Insurance Demonstration 2. Overall Satisfaction Analysis of Unified Insurance Demonstration Projects 3. Comparative Analysis of Satisfaction with Unified Insurance Demonstration Projects in Various Provinces, Regions, and Cities 4. Summary and Suggestions for Satisfaction Survey of Unified Insurance Demonstration Projects Table 7-1 Questionnaire for Satisfaction Survey of Insurance Brokerage Services in Travel Agency Liability Insurance Unified Insurance Demonstration Projects Table 7-2 Questionnaire for Satisfaction Survey of Insurance Claims Services in Travel Agency Liability Insurance Unified Insurance Demonstration Projects

Chapter 8 Administrative Supervision of Team Management Service System 1. Application Value of Team Service Management System 2. Comparative Analysis of Existing Local Team Service Management Systems

Chapter 9 Development Trends and Countermeasures of Travel Agency Industry 1. External Environment for the Development of China's Travel Agency Industry 2. Development Trends of China's Travel Agency Industry 3. Suggestions for Promoting the Development of China's Travel Agency Industry

Attachment 1 Ranking Standards and Evaluation Results of the 2011 National Travel Agency Statistical Survey Attachment 2 Outbound Travel by Travel Agency Groups under the ADS Framework

Dai Bin, Chairman of the Editorial Committee of the 2012 Annual Report on the Development of China's Travel Agency Industry, Professor and Doctoral Editorial Board Member (in alphabetical order of name) Bao Jigang, Dai Bin, Du Jiang, Jarfar Jafari, Li Tianyuan, Song Haiyan, Wei Xiao'an, Xie Yanjun, Zhang Lingyun

Yang Yanfeng, Editor in Chief of the 2012 Annual Report on the Development of China's Travel Agency Industry, Editorial Department Member Li Zhongguang, Yang Honghao, Zhan Dongmei, He Qiongfeng, Xia Shaoyan, Ma Xiaolong, Ma Yiliang, Jiang Yanxia, Wu Liyun, Wu Xuejiao, Liu Xiangyan, Yu Fanhua, Miao Hui, Li Xiaolei, Liu Limin, Li Jing, Long Fei, Xu Xinyue, Wang Lin, Chai Ying